Spark

Spark

5 Takeaways From the Incentive Travel Industry Index

At IMEX America in Las Vegas, Society for Incentive Travel Excellence (SITE) launched the latest research into the state of the incentive travel industry.

Mandatory Resort Fees Are a Rip Off

We reached out to John S. Foster, Esq., an attorney, author, speaker, and consultant about his take on resort fees and the lawsuit between the District of Columbia and Marriott International Hotels.
customer service

6 Team Building Activities to Improve Customer Service

Whether interfacing with clients or catering a five-star restaurant, customer service is a part of the job.
Millennial Mindset, success, defining success, happiness, work-life balance

How Millennials Define Success—And How You Can, Too

Here are three key things that millennials report make them feel truly successful in today’s modern workforce.
good or bad, parable, TED Talk, Inspiration Hub, meeting nightmares, meeting tips

Good or Bad? The Incomplete Stories That We Tell Ourselves (and Our Clients)

There’s an ancient parable about a wise farmer who went through different trials and tribulations with the same response: “Good or bad? Hard to say.”
Maslow's Hierarchy of Needs, event personalization, big data, Freeman,

Enhance Event Personalization Using Maslow’s Hierarchy of Needs

At the very core, attendees have basic human needs that need to be satisfied before moving to the next step.
glass ceiling

Breaking Through the Glass Ceiling

In a soon-to-be-released joint survey of 708 women by Prevue Meetings & Incentives and the Society for Incentive Travel Excellence (SITE), respondents confirmed: The glass ceiling is alive and well in the meetings industry.

5 Icebreaker Ideas That Can Actually Work

During breakout sessions, encourage people sitting at tables together to chat rather than text or get on Facebook.

How to Plan LGBT Meetings that Welcome Everyone

"Our industry must remain vocal at any attempt to tell anyone that they are not welcomed."
future generation, advice, meetings advice, What I Know

My Advice to the Future Generation Is…

"Steve Jobs—truth be told—was only strong at a few things (mega-strong) and was very wise to always surround himself with people that could see and do things he couldn't."
trust, building trust, TED Talk, Inspiration Hub

How Building Trust Means Better Meetings

Good leaders work to build trust among their employees—but it’s a feeling that can’t be initiated overnight.

Get Your “Hum” Back With Shonda Rhimes—a Real-Life “Yes” Woman

Meeting planners too often lose themselves in their work, especially before a big event. And lose their professional and personal "hum" in the process.

What Does Success Look Like?

What Does Success Look Like? Meeting and event planners share their thoughts on the subject.
Duty of Care, Dianne Devitt, Flip the Script, security, safety

12 Tips for Taking Responsibility for “Duty of Care”

Check-ins, social media vetting and cybersecurity are a few of the minor things you can do to enhance your "Duty of Care" responsibilities.

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