Amtrak Enhances Safety Protocols

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Amtrak has announced enhanced cleaning and disinfection protocols and a new partnership with the makers of Lysol products.

Amtrak is building on its commitment to the safety and wellbeing of travelers by announcing a partnership with RB, the makers of Lysol. The new disinfection protocols will apply to trains, stations and Metropolitan Lounges in the Northeast Corridor and Pacific Surfliner trains before expanding across the Amtrak network. RB will supply EPA-approved disinfection solutions, including those proven to be effective against the SARS-CoV2 virus, for use across high-touch and high-traffic areas.

Travelers will notice enhanced protocols and processes put in place to help create a safer travel experience, including:

Face Coverings

To ensure the safety of both passengers and employees, Amtrak requires face coverings in stations, on trains and Thruway Buses throughout the duration of their trip. Face coverings can be removed when passengers are in their private rooms.

Contact-free Travel

To limit interactions and encourage physical distancing at stations, travelers are encouraged to use the Amtrak app, which enables customers to board with eTickets. To reduce crowds at departure boards, travelers can receive gate and track information via push notifications at select stations.

Onboard Safety

With the assistance of experts at RB, Amtrak will continue to evaluate cleaning and disinfection practices to support personal safety. All trains are currently equipped with onboard filtration systems with a fresh air exchange rate of every 4-5 minutes.

Utilizing EPA-Approved Disinfection Products

Lysol products will be used by employees, cleaning crews and customers at select stations with plans to make it available onboard trains.

For more information on Amtrak’s new health and safety protocols, please visit:

This article first appeared in our sister magazine, Recommend.

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