An entirely new travel era may arrive within a decade, transformed by AI, says a new report from Omio, creators of a platform integrating bus, train, ferry and air bookings.
Omio’s inaugural Future Journeys Report, developed in partnership with The Future Laboratory reveals surprising shifts in how we’ll conceptualize and book travel by 2035.
By 2035, travel and tourism will add $17+ trillion to global economies, per the World Travel & Tourism Council. But an important shift is predicted—travel platforms and professionals won’t just help you book tickets and hotels, they’ll have the ability to weave personal emotions and unique needs into the fabric of a client’s journey.
Gen Alpha Bets on Connectivity
Omio‘s recent travel report consulted industry experts and analyzed trends to forecast future trip planning, particularly for Generation Alpha (born 2010-2024). Having used mobile devices since infancy, this generation sees the world as more connected and accessible than previous generations.
Witness the growing trend of travelers choosing destinations based on Hollywood films, TV shows, and social media. HBO’s The White Lotus drove tourism to Maui, Sicily, and Thailand after each season aired, while influencer content shapes our travel decisions as we scroll through our phones.
And before you can say, “get my rollaboard,” get this: Omio foresees travel platforms embedded within entertainment, enabling viewers to swipe into booking engines when inspired by content. People will book spontaneously rather than planning ahead, with options to save itineraries for later or share with friends.
AI Travel Trends? It Depends
AI tools may be able to personalize travel messaging on social media and booking platforms to match our interests and emotions. However, AI-powered customer support may be problematic. If you run into a problem, you might find yourself talking to a bot that simply doesn’t have the answers you need. More travel brands are shifting customer service either offshore or into automated conversations, leaving many travelers wondering if anyone is actually listening.
AI offers benefits too. It can personalize travel recommendations based on your budget, habits, and preferences rather than just trending destinations.
AI also can be effective in preventing overtourism. McKinsey data in the Omio report says that 80 percent of travelers flock to just 10 percent of the world’s destinations. AI can help redirect crowds to hidden gems or suggest visiting popular spots during quieter seasons.
Click here to see the full report.
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